Customer Testimonials
Good service workers very polite and effienct waiting time was quick and easy will be back
Very great staff, with an efficient execution on my service. Great process overall. Thank you.
John Torre was amazing! Very professional and helpful. This is the third vehicle I purchased from him!
Accommodative and Prompt. They took care of me in a timely manner even though I did not have an appointment and solved the problem related to my cars tires. They also gave me a less expensive option
I've been buying Acuras from Acura by Executive since 2000 and I've had them serviced there all these years. I've never been disappointed. They've done a great job every time and they've always lived up to my expectation.
Dr.zubby told me that his going to prepare his herbal medicine for my health which he sent to me through FedEx, luckily after 2week of using the medication my Herpes was completely cured. Dr.Zubby is well recognized as one of the best herbalist doctors in Africa, you don't have to be sad anymore or share your tears anymore on this disease when the cure is available. The medicine has NO SIDE EFFECT or Harm that will affect you in the future, there's no special diet when taking the medicine. He also cures ALS, #HIV #AIDS, #CANCER, #...
Love working with Nick in service. Honest and helpful and my car has 349,000 miles so far, thus it has been taken good care of by the service department for many years. It's my second car serviced by them and I have been going to them since 2000
Always receive the best service and care at Acura by Executive. They take the time to listen and make sure to solve the issues I’m facing with my care. If I have a dumb question, they don’t make me feel silly and answer my questions.
I have no complaints with the service I received.I would recommend Executive to my friends.
Always efficient and pleasant service. Itemized list of service and future needs helpful. Great customer service
I had a wonderful experience. My sales person Jonathan was great. He was very knowledgeable about the vehicle, answered all of my questions and made it a simple buying experience. Brandon the sales manager went above and beyond to make sure I was taken care of. When purchasing your next Acura be sure to visit the team in North Haven. Thanks again from a very happy customer.
This was my second time at your dealership and I like it better than the dealership in Milford C.T.
The dealership was clean they were prompt and efficient with service and they were very caring of my yime
The service department does a great job at getting my car back on the road quickly. They let me know of up coming maintenance needs so I am not surprised on my next visit.
Professional, to the point, timely, clean , comfortable waiting area. Offer suggestions. Helpful listen well. Would recommend
Service advisor was polite, work was finished as promised. Price seemed a little higher that I expected.
Took my car to Accra thought I needed a transmission or engine or radiator and thank God it was only a battery they couldn’t rob me but they didn’t love Accra
Good customer service Very knowledgeable about Acura cars Up front on costs and potential costs
Accommodate my request. Very informative about operating the car. Took a great deal of time answering all my questions
Great customer service every time. Service done in a timely manner. Friendly and helpful staff
Great advisor. Issue fixed.Left with greasy stains on the driver seat and ignition button.
Great service! Came in for a transmission Issue and they listened to our complaint and even had a service tech drive with us to hear the noise we were hearing. They replaced our transmission in a few days. They kept us informed every step of the way.
I had an issue my first visit but that was taken care the next day.
Everyone was very helpful and accommodating. I am very happy with my purchase of my 2020 Acura MDX. Thank you,
Close to home, service is great, always very helpful, I always get the best deal and very friendly
Always prompt with service. Pleasure to visit and service vehicle there. Explains service performed and recommends what’s needed in future
I have been with this dealership for more than 20 years. They always take care of me. Thank you !
Service was completed in the time i that it was promised. And my vehicle was nicely washed. I appreciate the service that was completed and I appreciate the feed back as to what services was due to get done
My service advisor Mike heath was excellent at helping me and explaining the issues with my car.
Every one there was great the service manager was exceptional. They explained everything what they did and what needs to be done to my car
Everyone was very nice and flexible to my schedule while doing very good work as well
Nick the service advisor was very helpful professional attentive to my needs. He help me make the right decision for my car.
Mike Heath is always amazing! He’s attentive and very resourceful. He always get the job done.
I was very pleased with Michael Heath he was very professional and accommodating and helpful 😀
The service pro Michael Heath and Nick who worked together to help solve my car failure. It was finall determined that the battery was at fault.. got a new battery and right now the car is starting ok. Thanks mike and Nick for not giving up until we solved my problem. S.Einhorn
They were helpful, comprehensive in reviewing all possible issues with my car. They were courteous.
Very good and efficient service done No wait and good waiting room Very clean facility
Joann was amazing and I would refer her to any of my friends and family. She was very patient with me and very friendly.
Consistent and reliable Service team. Been a client for almost 10 years. No irrelevant recommendations.
Professional, service completely In a. Timely manner. Excellent customer service! would Highly recommend! very friendly
Quick and efficient. Service was friendly. Car was cleaned nicely. I appreciated how quick it was.
Great dealership great people the best around will buy my new cars from executive acura
Always professional and honest.Always happy with the work .A great dealership with great people.
The gentleman that takes care of me always very polite and asks me if I have any questions after the car is serviced and that place is over all every one is nice.
My service was taken care of promptly and efficiently. Great coordination getting my car serviced
Always a pleasure using their service— Mike is always very pleasant with top notch service.
Did a great job I think this service was one of the best I’ve experienced
Dealer was excellent. Only problem was the tires that were replaced. They are much noisier than the ones I usually get. The last visit was the second in a month because of a sensor problem. Bk
Service rep was very knowledgeable and friendly. Got me in and out quickly and professionally.
Nick Lacava is always helpful and responsive. We are pleased with the service and work performed on our vehicle.
Nick is the most professional and courteous person to work with, he always listens to our concerns and gore above and beyond. Excellent customer service!
Everything went well for my service. I was glad that I selected to return to this Acura dealer regarding low battery issues. I could have hastily picked up a battery closer to home. I am glad that I went to this Acura dealer, and learned that my battery was under warranty. Great service from Michael at this location
My customer service has been great prompt time frames and fast service while waiting for you r vehicle keep up the great work
Service is always exceptional. I have dealt with Michael Heath and he is always so thorough on what needs to be done, explains what us truly necessary and what is upcoming. Been coming here since I purchased my vehicle in 2008.
Everyone is always helpful and very professional And very thorough with my car . Thank you all
The service experience was great. The staff was attentive to my needs. I would recommend device there to others.
To keep it shorts, Michael Heath has been there only person at Acura to be able to deal with my car issues. Dealing with Manchester and Avon Acura since March and neither of them were able to fix or even address my issue. They took the easy way out and blamed me instead of diagnosing and trying harder. Michael Heath addressed and fixed my issue and was informative the entire time.
I was greeted immediately, serviced immediately and waited for my vehicle in a timely fashion until it’s completion.
Get place to get your service done. All great things about Micheal and the service department.
Nick in service; always excellent at all things and great at all communication at every time.
Always cordial and friendly. Don't mind waiting there at all.....if they could do away with the bill at the end it would be perfect!!!
Very accommodating, efficient and friendly.Waiting area is clean and comfortable. They stand behind their repairs.
Scheduling was easy. Service is always kind and courteous. They explain everything and keep you informed while waiting.
Always helpful, quick, and kind when dropping off and picking up. Very thorough when checking in and out. Explaining every aspect of service.
The manager was very professional and informative about what services was needed for my car. Thanks
Came in with no appointment and still got my oil change nice and quick. Car wash came out great also
The service employees at this dealer are very professional and pleasant to deal with. I’m very confortable and feel confident that I can trust them with their recommendations on my automobile.
Made appointment ahead taking on time service prepared and ready as stated. Pleased with how I was treated
From purchase to regular maintenance services this Acura dealership is efficient , friendly and responsive to my concerns. Michael Heath gets 5 stars.
Sarah was the sales person and she was very professional and cautious. Thanks!
The body shop and service department is the best in Connecticut bar none!!! Nick Lavacca does an extraordinary job!!
Very professional, kind and courteous service. Knowledgeable employees who go out of their way to provide a positive and pleasant experience.
Excellent service and was kept informed by Michael Heath as to the status of my vehicle each day it was in service. Thank you!
Promised and delivered! Paul in service took care of me as soon as I walked in. My car was done on time and for the right price . No xxxxxxxx! Keep up the great work!
Very happy with the service. Took us on time. Performed service very well. Very friendly people. Explained to us what was going on. Completed service in reasonable time. Loved that they washed the car and vacuumed!!! Thank you!!
Michael is quick to respond to my questions, this is my second time for service at Acura by Executive and both times were a pleasure. After dealing with Meriden Hyundai for 10 years, it’s a pleasure to have my car serviced at Acura.
Mike was very thorough and knowledgeable. Took the time to listen to all my concerns.
Everyone is is knowledgeable and they communicate it very well to the customer. Very pleasant and keep you informed on the situation in your vehicle
Excellent service and staff is very efficient from beginning until the completion of service. Thank you!
Great service and fast. Good communication and was able to clearly tell me the problems with my car and suggestions.
I've heard positive things about the service here, which I can't say about the dealer I purchased my RDX from, so I gave them a try. I was pleased with the employees attitude from making arrangements for the appointment to having the work done. Everyone was business like but pleasant. There was no up-selling for services that were not required at this mileage. I'll continue to use them for service in the future.
Great and fast service! They even gave me coupons for my service which was great!
Pleasant and clean waiting area. Easy to schedule service. Staff are always willing to go the extra mile.
They took my car right in without an appointment and got me right out.
Everyone was friendly and professional in trying to answer all the questions. Unfortunately my issue is not resolved but they are determined to fix the problem
Staff is always friendly, courteous and professional. My car is only serviced at this dealership.
I came in with a recall and the team at executive went above and beyond with it. The recall affected my started and they were able to fix it in a prompt and timely manner.
Mike was excellent! Explained things really well. Great experience. I would recommend the service to anyone
My experience with Acura Northaven Great and all the representatives were so nice and kind
Excellent service department. They always are informative. We consistently get our car back before the stated time frame.
Great service. Dependable and efficient. Thank you for taking great care of my family's cars!
I received fast service. Arrived and was told to drive my car into the service area. Car was ready in 45 minutes. Everyone I interacted with was friendly and professional.
These guys helped me out when I blew out a tire. Took me right in, calmed me down and in an emergency situation had me back on the road in less than 90 minutes.
Nick was very informative about what exactly was going to be done with my car and was timely in his responsiveness.
Cant say enough about this dealership. Service is second to none. Nick always goes above and beyond to provide the best service. Thank You.
Always a good experience when I come here. Mike helped me and was very personable And friendly. Everything was done in a timely manner.
Great customer service this is my 2nd lease welcoming, clean, attentive, and over all always great service
Great service, walked in and was treated with respect and urgency. The facility is always clean.