Customer Testimonials
(Translated by Google) Excellent service and efficiency (Original) Excelente atención y eficiencia
My experience was very pleasant. Any and all concerns were addressed and checked on. I was also pleasantly surprised that my car was vacuumed and cleaned as well. I left very happy.
Was able to give me a loaner and fixed my car and all set!! Great experience
Went in for service for brake inspection
Broke my car and not only you didn't refund me you charged me again to fix what you broke and lied about it
It was super smooth and easy considering I ended up buying a car on a whim
Had issue with Bluetooth... stated it was working fine as soon as I left had the same issue. Now I need to go back
Excellent customer service and technical expertise both with Michael, Paul and Terrence. I have been a customer since 2005, where I have had all of my Acura and Honda vehicles serviced. My 2018 Honda Si has over 384,000 miles and operates the same as if I just bought it due to the expert personal at Acura at Executive. Michael keeps me 100% informed with required service required at any given point and is always supportive with any unexpected service requirements that may come up, need immediate attention and to execute the necessary repairs in a timely fashion...A++.
Everything went well and wait time was very short The attendant was really great Awesome
My husband and I were searching for a specific vehicle for our growing family and Acura by Executive had a hidden gem on their lot. We contacted a salesman Noah and he was able to secure us an appointment the next day. Noah is very kind, well spoken, educated and the environment did not feel forced at all. We were later introduced to Dustin the General Sales Manager and it felt like we were talking to family. Everyone knows going into a dealership can be stressful and something you don’t want to do…but Acura by Executive has our ... Read More Google - Oct 27, 2026
Very good experience, absolutely no complaints, work done on time, as promised. Definitely will come back for future needs
(Translated by Google) Good job (Original) Buen trabajo
Mike Heath continues to deliver and be an exceptional person to work with. At this point I consider him a friend. He is attentive, knowledgeable, and honest. You can't ask for much more than that.
Very knowledgeable Always polite always on time and always gives you an opportunity to make a decision on what you want to do to your car
Outstanding service. Advisor was great.
Great working with Joann and Juan! They really cared and took care our needs.
Mike Heath is always very accomodating, friendly and a pleasure to do business with. I always feel well taken care of by him.
Very good experience.Michael is very professional and friendly. Took care of the car with no problem
Finished job as planned. Acura needs better stock leveling parts
Mike in service is amazing! He always makes sure that I am treated at the highest standards. I have my own shop, but Mike’s customer service makes me happy to bring my car back in to the dealership.
It was very quick and friendly environment. The team was very clear and informative about the work needing done
This dealership is very aware of its customers! I like the service and sales department.
Excellent communication- highly recommended. I appreciate the quick turnaround and the clean car The attention to service and communication was outstanding
Michael was clear on what services where going to be done as well as pricing. Everything was done in a timely manner. Although this dealership is not the closest I will be returning for future service.
Professional Very welcoming The job got done
Great customer Service will highly recommend other people. Thank you.
Very professional, friendly, knowledgeable, and efficient. Service was performed efficiently and the staff is very friendly and knowledgeable, excellent service.
Very pleased with the whole experience Our sales associate Joann Gracie was fantastic. She took extra care to make sure we were able to utilize all the great features that we wanted
Everything about this buying experience was excellent. From start to finish it was fast and easy. Great team. Thanks Acura by Executive!
Acura went above and beyond to get my repair completed..and addressed any additional problems I had without issue or complaint!! Big thanks to Mike and his team!!!
Acura By Executive Dealership, including their Owners, Staff & Managers, are no holds barred, consummate professionals. They have treated us like family. When a warranty issue arises, they address it accordingly. I highly recommend anyone that is in the market for a vehicle to go and see them. I won’t name individual staff member’s because I don’t want to leave anyone out.🤣 Thanks for your Awesome Service! Please keep up the great work!
Completed a recall. Everything went well
This was by far the easiest car buying experience I’ve ever had. Noah, Dustin and Damian are true professionals; honest, transparent and didn’t try to oversell me on anything. They treated me like a human, not just a woman in to look at a car without her husband. I’m in love with my car, and would recommend them to anyone.
Service team top notch. The entire experience from start to finish exceeded my expectations. The bill was actually less than I expected?
I was on a time crush due to upcoming travel and needed to have it done in two days and the team was so helpful and patient with me . They met all my needs. Very satisfied with the customer service and the process .
Great service done on a timely basis, as usual I won't hesitate to buy another Acura from Exeutive
Quick and easy. Mike is great, friendly and knowledgeable. Waiting area is neat and clean.
We love the interior detailing we asked for. Thanks.
I had a very good experience with everyone. Paul took the time to answer all of my questions via email. Paul was honest and upfront throughout this process. JoAnne was lovely, very personable picked me up from the train station. She filled my car with gas, showed me all of the features and how they work in my new RDX. I liked the fact that everything was upfront and no one was selling me on a new car. All of my questions were answered in a timely manner. I would recommend this dealership to anyone looking for a car.
I cannot speak highly enough about this dealership and everyone I met there. The sales person I purchased my car from was Manny… he could not have been kinder, more caring, or more professional. I never once felt “sales pressure” often so common when you are purchasing a car. Although renovations were going on, the sales room was immaculate. I only wish it was close. so I could have all future services done there. It’s worth a trip! I highly recommend it!
Outstanding service highly communicative extremely professional courteous would recommend anyone to get there future services from this dealership
Excellent customer service and provide reasonable price for maintenance services. It was nice that Spencer offered me a free loaner for tire replacement.
Always have had great service anytime I have been. Customer for over 6 years and will continue to bring my car there for all service needs
It was a pretty nice experience. The service was good and efficient with clear pricing.
Great service, definitely recommend Acura by Executive for car service.
Great experience! Jo-ann and the team were excellent from start to finish. I will return in the future for our next ride. Thanks again!
I had a great experience getting my car serviced here. The staff was friendly, professional, and very helpful from start to finish. They explained everything clearly, kept me informed throughout the service, and made the whole process quick and easy. Great customer service I would definitely recommend their service department and will be coming back for my future maintenance!
Great team, very responsive and always provide the information on issues and solutions concisely. Done
Great team, very responsive and always provide the information on issues and solutions concisely. Done
Ruth, my 2013 Acura RDX with over 282,000 miles continues to run like she’s brand new, and that’s because of the exceptional service I consistently receive from Jon and Terence at the Acura dealership. Their professionalism, honesty, and mechanical expertise have kept her solid, reliable, and performing at a level that speaks volumes about the quality of their work. From routine maintenance to high-mileage care, Jon’s guidance and Terence’s skill ensure Ruth stays on the road with confidence. I truly appreciate the dedication they bring to every visit they deserve full recognition for the outstanding service they provide.
Service was great I was able to drop and pick up my car same day with 0 issues 100% recommend going to Acura by Executive for service
Bought 2 brand new Acuras from them. Always been serviced by them as well. Highly recommend. Mike Heath is a great service advisor and have known him now for 10 yrs.
All necessary work was explained, and completed on time. Michael checked in regularly, and kept me updated on the progress. A very positive repair!
New car was given to us with only half a tank. Of gas.did not transfer registration.
Felt rushed and was an inconvenience to them That's it That's it,.all the end Ok
They were great!!
Always on time and great repairs
Dealership was good however, I still hear the noise as if my car is gonna break on driver side. Not as bad but still there's
I had an excellent experience with Acura by Executive and would absolutely recommend this dealership. After my previous Acura was unexpectedly totaled, I was searching for a very specific replacement--a 2026 Acura RDX Technology in Platinum White Pearl with Graystone interior. I contacted several dealerships, and Acura by Executive stood out immediately because of how straightforward, responsive, and professional they were. Paul Leninger was wonderful to work with. He answered every question I had, provided the information and paperwork I requested, and was completely transparent about the lease terms, payment, fees, VIN, registration process, and what I would need at delivery. ... Read More Yelp - Aug 28, 2026
The entire staff I dealt with (General Manager, Service manager, Sales Rep & Paperwork/Finance closure) were all extremely helpful and went out of their way to be supportive on all my requests and needs. They are all Knowledgeable, professional, personable. I tend to be very picky (and annoyingly so) about details when it comes to my vehicles. Yet they were just a down to earth customer focussed staff to accommodate me. And for me is a BIG PLUS, and somethings missing with others these days! The GM & SM especially went well beyond my pretty high expectations for meeting ... Read More Google - Aug 27, 2026
I recently purchased a vehicle (2026 RDX -leased) which i love it is reliable and has everything i need. Great car. Acura now has a customer for life. A special thank you to Noah my salesperson who was kind, professional , informative and accommodating. This was the best experience i have ever had buying a car which i know can be stressful for some. No pressure and to the point. They do things right and how they should be done over there and look they got a happy customer. All the best- Devan
Unfortunately I was not happy with the overall experience! Too much was done over the phone. The dealer did not shake my hand or introduce himself to me. The “brand new” car already had an issue with it that needed repairing. The whole experience just felt rushed and disorganized! I do love Acura’s and feel that they did try to make some things right after the fact. But if your whole job is customer service, shaking someone’s hand is a baseline expectation!
My rating is no stars but in order to post this review I had to select a star. I’ve had the worst experience ever with this dealership, I bought my 2017 Acura RDX and they gave me 6 months or 7500 miles warranty. I had the vehicle for 2 weeks and the battery died I had to tow it to them then my brakes started squeaking and I bring the vehicle back to them and they keep telling me that they can’t find the problem that the breaks are good, when we all know it’s not normal for breaks to squeak. ... Read More Google - Aug 20, 2026
Quick service while I waited in the lounge. People were very nice and very professional.
Joann is a superstar! She made it so quick and easy to purchase a car. She’s professional, knowledgeable, organized, and genuinely cares about her customers. She provides outstanding customer service. Provided all the information I needed and gave me a clear list of what I needed to do. I would highly recommend her to anyone buying an Acura. I’ve purchased 3 new Acura RDXs from this dealership. They are very easy to do business with and have been happy with the service department as well
As a long time customer I keep returning because of the great customer service and support I have received since 2014 and continue to keep Acura by Executive servicing our car!
You cannot ask anything better than customer service. It’s unbelievable. Mike did an amazing job. Thank you so much.
I always get top notch service at executive acura in north haven. They are upfront and Mike explains everything that is going to be done to my car. I have my complete trust in the service there.
Hi my name is Luis Sahara ashy bought a Mercedes Benz c43 2017 couple of weeks gone by I had a vehicle for. I bring it to get the calipers painted so I painted the calipers red because the other color was one adult. I did a full especially on the vehicle the vehicle was not fully inspected basically the suspension on the left hand side was cracked. I told the guy that he told me to bring the Mercedes back where you can do another inspection on the vehicle so basically I told him the car was not safe to ... Read More Google - Aug 14, 2026
i was very pleased that they replaced my recently purchased front tire at no charge.
Everything was taken care of quickly and professionally
My car is still leaking transmission fluid and they cannot get me in until next week. They had my car for about 10 days.
Always friendly and accommodating The dealership is always friendly and accommodating. The dealership is always friendly and accommodating. Seem very knowledgeable.
This is my first car through this dealership, but my second car purchased with Dustin. If you are looking for someone that doesn't beat around the bush and waste your time, he's your guy. Noah is an excellent salesman on the floor, and took extra time to ensure everything was too my liking and answer any questions I had before driving out of the lot. The process from start to finish was quick and comfortable. Thank you to Dustin, Noah, and Damien!
With no No haggling, this was the easiest car purchase ever! Everything was seamless from insurance to keys in hand.
Mike explained the service very well. He listened to my request to fill the washer fluid also. He is very knowledgable and super nice. Thanks!
Overall great service Service was completed in the alloted time. I was disappointed i couldn't use a couple. There needs to be some clarity around the fees associated with an oil change but nevertheless, great customer service.
I have been going to this particular dealer for service for years and I absolutely love them. Spencer has been amazing and such a pleasure to work with. They’re extremely accommodating when it comes to needing a loaner vehicle, as well as being very helpful with navigating the process of using my extending warranty. I have no complaints at all. LOVE THEM ‼️♥️
Another positive experience at the dealership was how efficiently the service team handled my car. They kept me informed throughout the process, completed the work on time, and made sure everything was thoroughly checked before returning my vehicle. The staff was friendly, professional, and made the entire visit smooth and stress-free.
Service department is great. Answers all my questions and got me out quickly Mike is the best
Good communication, good work. Clean and professional I would recommend them to others. Very Good experience,communication with the customer is good. The work is done well and in a timely fashion . Clean and professional I would recommend them to others.
Professional and great customer service. I got an oil change and I didnt wait long. Great service and Professional employees.
Spencer was honest from the start and communicated frequently... I had to wait for a part and there was a delay. Acura was very accommodating
Everyone was so friendly and knowledgeable. Joann is the absolute best! 5 Stars all around.