Customer Testimonials
Positive Great explanation of everything I had wrong with the car He was very professional and courteous
John Nguyen Excellent customer service. John Nguyen was very attentive and professional. He addressed ALL of my questions and concerns. This is by far the best service I've gotten dealing with all cars I've owned. Thank you Acura by Executive Service Department!
THE BEST.. It's always a pleasure doing business with the staff at Acura my vehicle is always well taking care of everything is always explained and always ready in a timely manner. Please keep up the good work staff. Thank you for always assisting me.
Car ready on time and was cleaned before I picked it up Quick check in and check out
John Torre was welcoming, efficient, knowledgeable, and knew the product. The car was ready when we arrived. A seamless sale. Thank you!
They are attentive and give excellent customer service. I have been dealing with Accura for 8 years. They are awesome to work with!
I went in for an oil change and setting the appointment was a breeze. The service was quick, my car came back spotless, and the team continues to treat my high-mileage Ruth with care. With over 277K miles and fully dealer-maintained, the superior service keeps me coming back.
My appointment was easy to schedule. I arrived on time and my car was taken in immediately. Michael informed me that my brake fluid was low and made a suggestion which I agreed to. I was given a coupon to help with the cost.
My appointment was easy to schedule. I arrived on time and my car was taken in immediately. Michael informed me that my brake fluid was low and made a suggestion which I agreed to. I was given a coupon to help with the cost.
Professional and attentive service very kind and hospitable also welcoming Would Recommend this dealership Thank you
Always very accommodating. Very Happy Crew, accommodating ,always a smile and a Hello. I find the waiting area clean and stocked of goodies and coffee or tea.
Excellent customer service. John is very attentive and professional. He addressed ALL of my questions and concerns. This is by far the best service I've gotten dealing with all cars I've owned. Thank you Acura by Executive.
Excellent service as always!! Michael is always so helpful with all of the questions I have. Wonderful service
service great. hate writing reviews x x x x x x x x x x
Been with this dealership for 27 years! Paul and Michael always go above and beyond to help. Always nice, polite, and helpful.
It was very comfortable from the moment we walked in everyone we spoke with was nice and helpful
Excellent service, very helpful. Excellent service, very helpful. Facilities were very clean. Didn't have to wait long for my service
Mike is always beyond helpful & extremely knowledgeable! Anytime I have any questions or need help he is always there to help and reassure me!
I have spoken with MICHAEL and it was no problem at all. They replaced my windshield and also cleaned my vehicle. I really appreciated that. It was absolutely great and very professional.
Great Great great great super great exciting happy lovely great great super fun amazing Great
Efficient, great customer service. Michael is wonderful!! Professional and easy to book appointment on line.
Attentive, friendly, and efficient. He was wonderful, and told me exactly what I needed for my car. Printed the parts and prices that I needed.
Positive - he kept me informed throughout the service I appreciate the professionalism of the Acura by executive service department and love that I get a clean car after service.
I always deal with Michael Heath and he always ensures I have the best experience. He has been my person since I bought my vehicle. All of the guys in service are great but Michael is my favorite!
Very easy to deal with. Knowledgeable staff. Fair rates. Mike was very helpful. He knew exactly what my car needed.
Took me in at my scheduled time. Accommodated a work space for me to work while I waited for my car and they completed the service before the time estimated. Great work!
Everything went according to plan. People were great work with,verry professional. Got my car back on time.
Last ten years I am with executive, nothing more to add.,excellent service representative like Michael Heath.
Quick, easy and straightforward It was quick easy and straightforward. No beating around the bush or unnecessary upselling.
The staff are honest with their recommendations and very knowledgeable. I've always had a good experience with the services provided.
Manny was amazing salesperson. He knew the cars features very well and had the right demeanor.
I had the pleasure of doing business with Joanne. Incredibly kind and helpful sales person. Would strongly recommend!
So professional. So personable. Knowledgeable. Honest Kept me in the loop. Nice service rental. Understanding
Great to work with. Staff are friendly and make an effort to explain what work needs to be done and why. Waiting room is well appointed.
I went in for my first maintenance service. Very efficient and professional. The waiting area was clean and quiet.
Spencer was so helpful! Great service! Won’t go anywhere else. The wash and vacuum was a nice bonus
Oil change, tire rotation, and air filter change, car wash, in less than an hour….Excellent!
Great experience. Mike was honest and communicated well. Great experience. Mike was honest and communicated well. Wait time was reasonable. The tech ensured that after mounting and balancing a new tires, the car drove like it should. The waiting room was comfortable
Michael always takes care of me. And i appreciate his kindness and respect he shows me. Always straight forward with no sugar coating when i ask him things. I'd rate him a 10/10 if i could
Service Dept is a pleasure to work with. They keep me informed and efficient on the vehicle status.
Always fantastic service from Michael Heath and the team! They are the best service team.
Quick service easy check in and out. Kept up to date on progress.. looks the car wash and vacuuming.
Amazing! The service that acura by executive has always been amazing. Would highly recommend to anyone looking for a great dealership
Professional, efficient and honest They were very professional and made me feel like I didn't have to worry about anything. They were timely and honest with what was done to the car and their recommendations going forward
Pleasant & stress free! The entire experience from start to finish was fantastic. I really enjoyed seeing the video of my car and the explanation the Technician gave.
Excellent service Profesional service, checking car all over for possible repairer or replacement, send video to prove some services, very good advise.
In this age of poor customer service, it's so refreshing for someone to go above and beyond at their job. Spencer in the service department went out of the way to help me out with an issue that I was having and saved me a lot of time and money. He had no obligation to help me, but he did. I wish every business had employees like him.
Wouldn’t take my car anywhere else. They are efficient, great at communicating what work needs to be done, and fairly priced.
As usual service was bad but this one I made an appointment for 7:30 AM service advisor told me he could not get approval for my oil change until 9:00I've had the same contract for the past two years and have been coming to your dealership experience has always been poor.
Great everything. Service was perfect, quick and efficient. Every single question was answered with knowledge.
No complaints, good communication through whole service experience.
Excellent customer experience alway when dealing with Spencer and/or Paul. Ty Polite, friendly and keep me informed. They answer all my questions throughly.
Michael Heath always does a nice job of welcoming me to the service department, keeps me informed of any issues or just the progress and walks me through the billing and service performed.
Michael Heath, took great care helping me understand what the service was for and what didn't need to be done yet. The courtesy car was nice and my car was clean when I picked it up.
Service is always great!
Waiting room is clean, neat, and comfortable. Mike Heath is knowledgeable and attentive. Very satisfied.
Very pleased with the experience of your service department John my service coordinator was very thorough. Always kept me apprised on the status of my car. If there were any associated costs. And my car was returned back to me washed and vacuumed. Highly recommend.
Spencer was very helpful and fully and clearly explained the service process. He provided a detailed review of the car and made appropriate recommendations for service for the vehicle
I had an amazing experience with Kanei and the whole team! Way to go!!
My experience with the dealership was excellent. They quickly identified the issue with my vehicle and got everything resolved in a timely manner. The staff was professional, efficient, and made the whole process smooth and stress-free.
I always bring my car to Acura by Executive. I really like working with Mike as my service advisor. He is always honest and helpful when it comes to questions or concerns I have about my car. I was provided with a loaner car and he worked with my availability. Its reassuring that my car is in good hands when I see the same staff and familiar faces.
You can tell they are knowledgeable and communicate throughout the entire time your their There
The dealership was clean and welcoming. Judy, at the front desk has exceptional people skills and greeted me upon entering. JoAnn my sales rep was patient with me while teaching me all the new features on my MDX. She is extremely knowledgeable about the vehicles and found the perfect fit for me. The finance directed walked me through all the forms and assisted with the purchase of the Warranty. I highly recommend this dealership.
Super fast and easy, the communication was great, they got my car in within the week, gave me a nice loaner car, and I was able to pick my car up in two days. Highly recommend!
Our sales woman, Joanne was excellent. I would highly recommend her. we also interacted with other sales personnel and they two are very professional.
Always so helpful! Michael explains things in a way that is so easy to understand.
Always a pleasure doing business with John Torre and Executive All set 123 Good bye
Very kind and kept me up to date about everything. First time dealing with him Mike is my usual guy. Overall great treatment.
Joann was extremely helpful, knowledgeable, and considerate. No pressure and always returned my calls.
Took care of my problem in a knowledgeable and professional way. He was courteous and respectful
Michael always takes care of me. And i appreciate his kindness and respect he shows me. Always straight forward with no sugar coating when i ask him things. I'd rate him a 10/10 if i could
Great service! Had to get a few repairs done— Spencer helped me tremendously, was honest and fair too! Definitely recommend. Will be going back when next service is due. Appointments were always available.
Knowledgeable staff and exceptional service. Everything was done quickly and thoroughly. All expectations were met
I’ve been working with Manny for over five years and have purchased multiple vehicles through him, including five Acuras at this dealership. What really sets Manny apart is his laid-back approach he never pressures you into a decision. Instead, he focuses on getting you the best possible deal upfront, which saves a lot of time and back-and-forth. He’s extremely knowledgeable and genuinely passionate about the Acura lineup, which makes the entire experience smooth and trustworthy. Because of that, I’ll continue going back to him and Acura by Executive for future purchases.
Juan was great, very personable. He came out to introduce himself and chat with me during my lease exchange. Damien handled my finance portion quickly and easily. Made sure I knew everything I was signing and what my options were with clarity and no pressure. The star of the show was JoAnn. She is a lovely sales person. When I had questions about my new vehicle she had an answer at the ready. She remembered what my previous vehicle and package were off the top of hear head to help me compare at ease when deciding on my new car ... Read More DealerRater - Apr 18, 2026
Was amazing and thank to Noah for helping me throughout the process, he’s the best!!!
Had an overall experience from customer service, communication and service of my vehicle. I had an overall great experience from customer service, communication and service of my vehicle.
Most importantly I am very confident in the work that they do Been coming to service for over five years now. Very satisfied with what they do.
Good service like always . Will be a customer for life. The service was amazing as always . I will be an Acura customer for life. Very happy.
the services the best 👍
Good. Got me in and out. Answered questions. I do feel the prices are too high.
Always great service! Will not take my car anywhere else. Entire service staff is always extremely knowledgeable and courteous
I drive a long way to get my car serviced in North Haven. Michael greeted me by my name when I stepped out of my car upon arrival. He was thorough and explained my options for future service I am planning. It is an enjoyable experience always at this dealership.
John is always friendly and respectful. I’m never pressured to do anything just advised of concerns.
Joanne is the best
Always professional. Prices within fair market value. I prefer going to the dealership where they know the vehicle.
We only buy Acura vehicles and one reason is our experience with the service team. We have so much trust and respect for everyone! Michael is knowledgeable, professional, hard-working and courteous. It's always a pleasure to work with him.