Customer Testimonials
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Prompt and detailed service department. Took my concerns seriously and fix my car to my satisfaction.
Amazing service and customer service !
Very nice staff and quick service!
I have been with this dealership for many years. I have always done business with Joann Gradzik. We purchased my 2010 Acura from this dealership and it had always been serviced there. I just purchased my 2022 and I know that I will receive the same top service.
Always greeted upon arrival. Very curious and helpful with concerns and or questions I may have. Keeps me updated on the progress of my car.
You guys are sometimes expensive, but with it. I will continue to use your services.
Service manager was very helpful and car came back looking, smelling and shining! Thank you!
Excellent service!
The dealership was easy to work with. There were no surprises all information was shared so we can make an informed decision.
Was very pleased with service. Service Advisor called and thoroughly explained work that needs to be done and what would be covered by warranty.
Great dealership have been coming to this dealership for a few years. Always great service!
Acura by Executive is a highly professional organization. I have been going there for tge last 30 years and have been pleased with their service and the way treat their customers
Work is done completely, quickly and at reasonable cost . The service people are very concerned that the customer is pleased.
Great. Mike is great I am on vacation and you are bothering me. Good night
Easiest car buying experience ever. Went in on a Monday to test drive a vehicle on the lot. Applied for special financing. Was able to drive off the lot on Saturday morning.
Always excellent service provided by Michael Heath and the rest of the crew for my Acura MDX
Nick was very professional & made sure all of my issues were corrected. The staff there is friendly. There’s complimentary coffee. They do their best to your car fixed quickly & accurately.
Always a positive experience. Mike Heath is excellent at what he does !
Very easy to deal with. Friendly and knowledgeable been having my car serviced there for many years
Great service This dealership really cares about what is needed to provide good service Thank you
They show you what is worn out and they fix it with quality parts on time.
Nick LaVacca and the service team always do a great job. I was pleased with the work performed on my MDX.
Jonathan and Austin was great!! I appreciate their help very much for making it very easy for me to make my decision & purchase.
Acura by Execution always goes above and beyond to fit my car into their schedule when issues arise.
Went in just to see what we could have gotten drove out with a 2023 Acura. Hubby is loving his car. Customer service was great
Very accommodating !’Quick oil change & inspective of current vehicle! Always a pleasant experience! Thx for the many years of great sales & service attention
Best price, very accommodating good selection of model and no pressure sales people . Would use them again
Friendly and prompt service - helpful and accommodating. Keep you informed while waiting for car. Knowledgeable.
Mike was a great help as usual. Took care of the work I needed done and recommended future service which I will be doing shortly.
Always great service no matter what I’m in there to do! I’ll always drive a little further to this Dealer
Love the service!! I get explained everything that is going to be done to my car and results are great !!!
They got all the issure that I had addressed and gave me infoation and concerns
I have bought two MDX vehicles from this dealership because I like how they treat their customers. It’s further from my home than others, but I feel their Service Department is excellent and it’s worth it to me to work with them. Service Manager Nick is fantastic.
I appreciated the timely communication. I didn’t have to call to find out what was going on.
They were great. I'm glad I bought my car there, I would definitely buy another car from them.
Professional and courteous service, Right on schedule, part needed was in stock and installed at that visit, and car was washed. Everything was beyond expectations. Thank you.
Always professional. I can always get a oil change no matter what time I come.
Very friendly and helpful service done for my Acura explained the service that was needed
not yet waiting to see if i die a fiery crash waiting for bad actuator replacement to come in for PAWS on my 2018 RLX still under warranty....should be a recall....very dangerous
The dealership is great, service is timely, and consultants are very helpful. Only problem is last time the tire caps were not replaced post service.
Great service starting with Nick and including the techs who serviced both of our Acura's. Only Acura dealership I trust and rely on.
Awesome service. I was very happy with the care that I received from mike. He Mae it very easy for me if I needed a ride
Very friendly and responsive. Right on time and very informative. Answered all my questions. I’ll be back.
always goes the extra mile to please the customer
Excellent service. Nick is a pleasure to work with. Spends time going over everything. Highly recommend
Excellent customer service. Excellent work. Completed quickly with great communication. Will definitely be back and refer family and friends.
I appreciate the Service Manager Paul Piliero and the entire service team. Paul was great in helping us work through getting a timing belt replaced on my son's 2015 TLX during a very busy time for them (between Christmas and New Year). This guy even jumps in to perform service when they are short-handed - in my experience that's the sign of a great leader! I also feel very comfortable with the technicians in the shop (special shout out to Terence) and know should have any issues they will stand by their work.
Always good service!! However the wait was behind long, over TWO hours for only a lil change!!
As always excellent job done customer service is always on top the dealership is always nice and clean everyone is polite and respectful
Informative, and amazing sales staff! Joanne is the best and the service department took good care of the parts needed for the accessories I added on to my vehicle.
I have been with them for over twelve years n purchased 5 cars within those years. John Torre n Nick LaVacca go above n beyond in customer service and represent your company with great pride! Thanks
Courteous and professional staff. Always easy to make an appointment. Good verbal and written explanations of any issues found.
Efficient. Good customer service. Prompt. Helpful. Clear explanations about the work needed and future service
Excellent! John T was fantastic to work with and the whole Acura by Executive team made the service and car buying experience a smooth process.
The best service dept by far. Nick goes above and beyond for each service. Always willing to help thank you
Acura of north haven has a very good customer service. Michael is very polite abd profesional . I definetly recommend this dealer. No doubt
My car is running better than ever which is great since I purchased it new in 2007.
The service was well . I enjoyed the staff very professional. They answer every concern that I had
They are always friendly, courteous, and set expectations about the plan for service, following through, and keeping us informed as it progresses.
I just had my car serviced and the people in the service dept were great. Very professional. Thanks!!
Excellent service and appreciation for loyal customers. I feel service associates always provide necessary recommendations for maintaining my car’s performance.
quick, reliable service, great people
They do a great job - very thorough. I've been having my cars serviced there for many years
Requested work was performed properly. Service department kept me informed of all progress during this time.
Professional service, clean environment and no nonsense thats the kind of service customers receive! Thank you.
Very Professional staff, everyone is knowledgeable and trustworthy! I only bring my car here for service
excellent place to have your car be checked . their staff are very accommodating and answer your questions with thorough explanation especially if you are not into cars you will learn details from them.
They get the job done right might cost more but its officiant.
Best, most efficient, trustworthy and friendly dealership- had always been this way over many years!
The dealership is very efficient. I called for service, left a message which was returned promptly. We discussed my needs, which were priced out for me on the call. I arrived at the agreed upon time and the service was carried out as Agee’s upon. Additional needs were identified with some being completed immediately and others deferred to a later date. The final write-up included several pages of documentation that will aid me in getting future services completed.
Totally satisfied with our service. Friendly and informative service technician. Service completed within estimated time.
Always kind and friendly service. Nick is always a pleasure to work with. He is straight forward and honest. Has never steered me wrong in the 11 yrs I've been coming there for service.
Micheal is wonderful !! Always very personable and accommodating.. the service itself is quick and efficient
Pleasant people working at acura. Always keeping you updated, comfortable sitting while waiting for your vehicle to be ready
They took care of me with great customer service and a reasonable prices, I enjoy dropping my car off and they gave me a rental for the day
Service department is extremely responsive to my questions and concerns.
Best service by far Nick goes above every time. Would not take car anywhere else
Very accommodating; Knowledgeable and very good with communication about the vehicle during the duration of the service.
The service was very fast and the staff was friendly , on time, had great communication and helpful.
If you want your car fixed right goto Acura by Executive North Haven p.s. Customer service is Awesome 👍
Professional staff, on time service, comfy waiting area. Acura by Executive is a seamless operation.
I am a repeat customer and have always had a positive experience with Acura’s courteous, responsive staff.
Excellent service and communication, happy with the results and the costs of the service, thanks
Professional, courteous, friendly and knowledgeable! This was my first service appointment at this dealership and I found it a real joy.
They do what they tell you they are going to do. Reliable and straightforward service.
I am always very confident that I am getting an honest assessment of my vehicle. Service Supervisor Michael Heath takes the time to properly explain any issues.
Always easy. Car cleaned well. Always told all the info. The guy who helped me has always done it and he is a beast.
I like being treated professionally it with efficiency it’s always enjoyable to bring my car in for service, knowing that I want to bring it back again excellent opportunity to talk to people about the Acura cars very knowledgeable as well
Acura by Executive is a group of friendly and professional people. I always feel comfortable dropping my car with them and will continue to use them in the future!
They are courteous, knowledgeable, friendly; never feel I’m being taken advantage of; communicate clearly
Second time in two years buying a car at executive Acura. The customer service and honesty is so appreciated. Will return and recommend for years to come.
Flexible hours with quick and reliable service. Everyone is friendly professional and explains all services performed