Staff

Management

Paul Piliero

Paul Piliero

Service Manager
28 Reviews
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Manny Lugo

Manny Lugo

Parts Manager - Yo hablo español.
23 Reviews
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Juan Guzman

Juan Guzman

Sales Manager - Yo hablo español.
10 Reviews
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Paul Leninger

Paul Leninger

General Manager
4 Reviews
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Dustin Deprey

Dustin Deprey

General Sales Manager
2 Reviews
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Finance

Damian Fornier

Damian Fornier

Business Manager
20 Reviews
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Sales

John Torre

John Torre

Sales & Leasing Consultant
70 Reviews
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JoAnn Gradzik

JoAnn Gradzik

Sales & Leasing Consultant
66 Reviews
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Manny Gonzalez

Manny Gonzalez

Sales & Leasing Consultant
5 Reviews
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Noah Jerolman

Noah Jerolman

Sales & Leasing Consultant
1 Review
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Service

Michael Heath

Michael Heath

Service Advisor

Certified
564 Reviews
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John Nguyen

John Nguyen

Service Advisor
137 Reviews
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Spencer Berty

Spencer Berty

Service Advisor

Certified
100 Reviews
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Parts

Chania Chaisson-Fortin

Chania Chaisson-Fortin

Parts Specialist
5 Reviews
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Michael Heath

Michael Heath

Service Advisor

564 Reviews
Certified
Dealership Experience 11 years 4 months
Industry Experience 11 years 4 months
Recent Reviews

Aug 13, 2026

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i was very pleased that they replaced my recently

i was very pleased that they replaced my recently purchased front tire at no charge.

Aug 05, 2026

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Always friendly and accommodating The dealership is

Always friendly and accommodating The dealership is always friendly and accommodating. The dealership is always friendly and accommodating. Seem very knowledgeable.

Jul 27, 2026

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Mike explained the service very well.

Mike explained the service very well. He listened to my request to fill the washer fluid also. He is very knowledgable and super nice. Thanks!

Jul 20, 2026

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Service department is great.

Service department is great. Answers all my questions and got me out quickly Mike is the best

Jul 15, 2026

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Good communication, good work.

Good communication, good work. Clean and professional I would recommend them to others. Very Good experience,communication with the customer is good. The work is done well and in a timely fashion . Clean and professional I would recommend them to others.

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John Nguyen

John Nguyen

Service Advisor
Recent Reviews

Aug 13, 2026

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i was very pleased that they replaced my recently

i was very pleased that they replaced my recently purchased front tire at no charge.

Jul 01, 2026

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Very organized, clean and the staff was very professional

Very organized, clean and the staff was very professional and friendly. As soon as I beeped my car horn, I was immediately allowed to enter the building.

Jul 01, 2026

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Pleased with my service, and the help with my Aura rep

Pleased with my service, and the help with my Aura rep always good with help

Jun 30, 2026

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My brakes on my Acura rdx are making a noise and they

My brakes on my Acura rdx are making a noise and they have not been able to correct the problem not happy the year 2024.

Jun 30, 2026

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Friendly staff.

Friendly staff. Service was thorough and efficient. Nice waiting area and private space to do work while waiting.

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Spencer Berty

Spencer Berty

Service Advisor

100 Reviews
Certified
Dealership Experience 1 years 10 months
Industry Experience 7 years 1 months
Born and raised in the New Haven area. Been in the dealership service industry for 6 years. When I'm not at work I like to golf, hike, and root for the Philadelphia Eagles!
Recent Reviews

Aug 13, 2026

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i was very pleased that they replaced my recently

i was very pleased that they replaced my recently purchased front tire at no charge.

Aug 07, 2026

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My car is still leaking transmission fluid and they

My car is still leaking transmission fluid and they cannot get me in until next week. They had my car for about 10 days.

Jul 23, 2026

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Overall great service Service was completed in the

Overall great service Service was completed in the alloted time. I was disappointed i couldn't use a couple. There needs to be some clarity around the fees associated with an oil change but nevertheless, great customer service.

Jul 23, 2026

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I have been going to this particular dealer for service

I have been going to this particular dealer for service for years and I absolutely love them. Spencer has been amazing and such a pleasure to work with. They’re extremely accommodating when it comes to needing a loaner vehicle, as well as being very helpful with navigating the process of using my extending warranty. I have no complaints at all. LOVE THEM ‼️♥️

Jul 22, 2026

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Another positive experience at the dealership was how

Another positive experience at the dealership was how efficiently the service team handled my car. They kept me informed throughout the process, completed the work on time, and made sure everything was thoroughly checked before returning my vehicle. The staff was friendly, professional, and made the entire visit smooth and stress-free.

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John Torre

John Torre

Sales & Leasing Consultant
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Dealership Experience 32 years 2 months
Industry Experience 32 years 2 months
I have been here for 28 years and enjoy my customers that always come back to me. I have been a Acura Gold Master Senior Sales for past 19 years and one of only three in the country to do so. My goal is to take care of my customers and give them an excellent buying experience.
Recent Reviews

Feb 26, 2026

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Everyone was easy to work with, kind, and helped me get

Everyone was easy to work with, kind, and helped me get my car from start to finish.

Aug 05, 2025

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Yes we finally bought an MDX from Executive.

Yes we finally bought an MDX from Executive. ... the entire staff is exceptional ... they dot all the "I's" and cross all the "t's" ... Special shout out to John Torre

Jul 03, 2025

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My husband and I have been buying Acuras from Executive

My husband and I have been buying Acuras from Executive by Acura for at least 20 years. We have done business with their best sales rep, John Torre. He has sold us two new TL’s, one almost new TL, one almost new TLX, and leased us one or two TL’s as well. John is the main reason we keep coming back to this dealership. He is extremely knowledgeable of all of the Acura products. We trust him over any sales rep we have ever dealt with. He has always been fair with us and always addressed any issues or concerns we have had over the years. We have also been very impressed with the service the dealership has offered. The service reps have been extremely helpful and understanding of our service issues. They have been very thorough in explaining any problems we encountered with our cars and what we need to do to repair them. They are transparent regarding what needs to be done and the costs we will incur. We have never had to take the cars back a second time for the same issue after they were repaired.

May 05, 2025

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John was very kind and professional.

John was very kind and professional. Never once gave me the feeling that I wasn't appreciated and valued as a customer. Will continue to come here as long as I can drive!

Apr 08, 2025

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I have been a customer of Acura By Executive for over 20

I have been a customer of Acura By Executive for over 20 years. Route that time I have found them to be excellent and providing not only excellent sales and service but totally responsive to our needs. They are prompt in responding to our every day service needs and especially to our urgent service needs. Spencer exemplifies, an excellent employee of Acura.

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JoAnn Gradzik

JoAnn Gradzik

Sales & Leasing Consultant
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Dealership Experience 26 years 5 months
Industry Experience 26 years 5 months
I have been here with Acura By Executive for 24 years. My goal is to insure my customers have the best experience possible! I love nothing more than seeing my returning customers. I love taking the customer from the car seat to the drivers seat as the years go by.
Recent Reviews

Jul 03, 2026

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Everyone was so friendly and knowledgeable.

Everyone was so friendly and knowledgeable. Joann is the absolute best! 5 Stars all around.

Jun 04, 2026

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Oil change, tire rotation, and air filter change, car

Oil change, tire rotation, and air filter change, car wash, in less than an hour….Excellent!

May 03, 2026

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Our sales woman, Joanne was excellent.

Our sales woman, Joanne was excellent. I would highly recommend her. we also interacted with other sales personnel and they two are very professional.

Apr 18, 2026

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Juan was great, very personable.

Juan was great, very personable. He came out to introduce himself and chat with me during my lease exchange. Damien handled my finance portion quickly and easily. Made sure I knew everything I was signing and what my options were with clarity and no pressure. The star of the show was JoAnn. She is a lovely sales person. When I had questions about my new vehicle she had an answer at the ready. She remembered what my previous vehicle and package were off the top of hear head to help me compare at ease when deciding on my new car options. She was on time for our meetings and super responsive to my calls.

Nov 23, 2025

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Joann was amazing and the entire team made my experience

Joann was amazing and the entire team made my experience seamless and pleasurable. Would definitely recommend to my family and friends.

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Paul Piliero

Paul Piliero

Service Manager
Dealership Experience 5 years 7 months
Industry Experience 45 years 6 months
I love the automotive business. Been in this industry since 1981. My brother and I were partners for 20 years in the independent world. Started with American Honda in 2002 and will never work with another manufacture. Working at Executive Acura is a great pleasure for me. Everyone I work with is awesome and puts in 100% customer satisfaction. We are ALL here to help each other and especially our customers.
Recent Reviews

Jun 22, 2026

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Been with this dealership for 27 years!

Been with this dealership for 27 years! Paul and Michael always go above and beyond to help. Always nice, polite, and helpful.

Dec 22, 2025

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It's was very quick, and they were really informative and

It's was very quick, and they were really informative and helpful in getting my car fixed

Sep 08, 2025

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Great service, easy scheduling, nice people!

Great service, easy scheduling, nice people! I know they stand by there work and would recommend them to anyone!

Aug 19, 2025

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Paul was a true gentleman and successfully handled our

Paul was a true gentleman and successfully handled our tire situation with true professionalism. Highly recommend this location for service.

Jul 02, 2025

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Excellent service as always with Acura by Executive.

Excellent service as always with Acura by Executive. Spencer was great to work with, as is everyone we have dealt with.

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Manny Lugo

Manny Lugo

Parts Manager - Yo hablo español.
Recent Reviews

Aug 19, 2025

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Paul was a true gentleman and successfully handled our

Paul was a true gentleman and successfully handled our tire situation with true professionalism. Highly recommend this location for service.

Jul 02, 2025

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Excellent service as always with Acura by Executive.

Excellent service as always with Acura by Executive. Spencer was great to work with, as is everyone we have dealt with.

Dec 31, 2024

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The dealer was superior, everyone was professional and

The dealer was superior, everyone was professional and the experience was excellent. I would recommend Acura in North Haven to friends and family.

Nov 01, 2024

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Michael was very informative, took his time to explain

Michael was very informative, took his time to explain everything to me. Very warm guy.

Nov 01, 2024

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Scheduled wheel bearing replacement, to wait while was

Scheduled wheel bearing replacement, to wait while was done. Part not in stock on arrival.

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Damian Fornier

Damian Fornier

Business Manager
Recent Reviews

Jun 28, 2026

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John Torre was welcoming, efficient, knowledgeable, and

John Torre was welcoming, efficient, knowledgeable, and knew the product. The car was ready when we arrived. A seamless sale. Thank you!

May 10, 2026

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Very pleased with the experience of your service

Very pleased with the experience of your service department John my service coordinator was very thorough. Always kept me apprised on the status of my car. If there were any associated costs. And my car was returned back to me washed and vacuumed. Highly recommend.

May 03, 2026

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Our sales woman, Joanne was excellent.

Our sales woman, Joanne was excellent. I would highly recommend her. we also interacted with other sales personnel and they two are very professional.

Apr 19, 2026

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I’ve been working with Manny for over five years and have

I’ve been working with Manny for over five years and have purchased multiple vehicles through him, including five Acuras at this dealership. What really sets Manny apart is his laid-back approach he never pressures you into a decision. Instead, he focuses on getting you the best possible deal upfront, which saves a lot of time and back-and-forth. He’s extremely knowledgeable and genuinely passionate about the Acura lineup, which makes the entire experience smooth and trustworthy. Because of that, I’ll continue going back to him and Acura by Executive for future purchases.

Apr 18, 2026

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Juan was great, very personable.

Juan was great, very personable. He came out to introduce himself and chat with me during my lease exchange. Damien handled my finance portion quickly and easily. Made sure I knew everything I was signing and what my options were with clarity and no pressure. The star of the show was JoAnn. She is a lovely sales person. When I had questions about my new vehicle she had an answer at the ready. She remembered what my previous vehicle and package were off the top of hear head to help me compare at ease when deciding on my new car options. She was on time for our meetings and super responsive to my calls.

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Juan Guzman

Juan Guzman

Sales Manager - Yo hablo español.
Dealership Experience 1 years 9 months
Industry Experience 5 years 8 months
Recent Reviews

Jul 28, 2026

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With no No haggling, this was the easiest car purchase

With no No haggling, this was the easiest car purchase ever! Everything was seamless from insurance to keys in hand.

Jun 06, 2026

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The staff are honest with their recommendations and very

The staff are honest with their recommendations and very knowledgeable. I've always had a good experience with the services provided.

Jun 05, 2026

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I went in for my first maintenance service.

I went in for my first maintenance service. Very efficient and professional. The waiting area was clean and quiet.

May 06, 2026

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The dealership was clean and welcoming.

The dealership was clean and welcoming. Judy, at the front desk has exceptional people skills and greeted me upon entering. JoAnn my sales rep was patient with me while teaching me all the new features on my MDX. She is extremely knowledgeable about the vehicles and found the perfect fit for me. The finance directed walked me through all the forms and assisted with the purchase of the Warranty. I highly recommend this dealership.

Apr 30, 2026

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Always a pleasure doing business with John Torre and

Always a pleasure doing business with John Torre and Executive All set 123 Good bye

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Chania Chaisson-Fortin

Chania Chaisson-Fortin

Parts Specialist
Recent Reviews

May 10, 2026

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Very pleased with the experience of your service

Very pleased with the experience of your service department John my service coordinator was very thorough. Always kept me apprised on the status of my car. If there were any associated costs. And my car was returned back to me washed and vacuumed. Highly recommend.

Aug 04, 2025

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Very polite and they take the time to finish on time.

Very polite and they take the time to finish on time. I really appreciate the job welldone

Jul 02, 2025

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Appointment time on Saturday Mornings were great.

Appointment time on Saturday Mornings were great. Representives were Courtesy. Lounge room were Comfortable. Programs on Telivision were Entertaining.

Jul 02, 2025

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Excellent service as always with Acura by Executive.

Excellent service as always with Acura by Executive. Spencer was great to work with, as is everyone we have dealt with.

May 23, 2025

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Had a pleasant wait for my vehicle.

Had a pleasant wait for my vehicle. The representative was helpful, explained all about which procedures were going to be performed & later explained how my vehicle performed.

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Manny Gonzalez

Manny Gonzalez

Sales & Leasing Consultant
Recent Reviews

Jul 28, 2026

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With no No haggling, this was the easiest car purchase

With no No haggling, this was the easiest car purchase ever! Everything was seamless from insurance to keys in hand.

Jul 03, 2026

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Everyone was so friendly and knowledgeable.

Everyone was so friendly and knowledgeable. Joann is the absolute best! 5 Stars all around.

Apr 19, 2026

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I’ve been working with Manny for over five years and have

I’ve been working with Manny for over five years and have purchased multiple vehicles through him, including five Acuras at this dealership. What really sets Manny apart is his laid-back approach he never pressures you into a decision. Instead, he focuses on getting you the best possible deal upfront, which saves a lot of time and back-and-forth. He’s extremely knowledgeable and genuinely passionate about the Acura lineup, which makes the entire experience smooth and trustworthy. Because of that, I’ll continue going back to him and Acura by Executive for future purchases.

Oct 13, 2025

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Friendly, knowledgeable staff with a wide selection of

Friendly, knowledgeable staff with a wide selection of new and certified per owned cars. Financing was simple and straight forward.

Oct 03, 2025

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Easy to work with knowledgeable sales consultants and no

Easy to work with knowledgeable sales consultants and no pressure attitude. Manny Gonzales deserves 5 stars for his input and salesmanship.

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Paul Leninger

Paul Leninger

General Manager
Recent Reviews

Jul 03, 2026

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Everyone was so friendly and knowledgeable.

Everyone was so friendly and knowledgeable. Joann is the absolute best! 5 Stars all around.

Apr 19, 2026

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I’ve been working with Manny for over five years and have

I’ve been working with Manny for over five years and have purchased multiple vehicles through him, including five Acuras at this dealership. What really sets Manny apart is his laid-back approach he never pressures you into a decision. Instead, he focuses on getting you the best possible deal upfront, which saves a lot of time and back-and-forth. He’s extremely knowledgeable and genuinely passionate about the Acura lineup, which makes the entire experience smooth and trustworthy. Because of that, I’ll continue going back to him and Acura by Executive for future purchases.

Aug 19, 2025

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Paul was a true gentleman and successfully handled our

Paul was a true gentleman and successfully handled our tire situation with true professionalism. Highly recommend this location for service.

Jul 02, 2025

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Excellent service as always with Acura by Executive.

Excellent service as always with Acura by Executive. Spencer was great to work with, as is everyone we have dealt with.

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Dustin Deprey

Dustin Deprey

General Sales Manager
Recent Reviews

Jun 20, 2026

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It was very comfortable from the moment we walked in

It was very comfortable from the moment we walked in everyone we spoke with was nice and helpful

Jun 06, 2026

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Manny was amazing salesperson.

Manny was amazing salesperson. He knew the cars features very well and had the right demeanor.

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Noah Jerolman

Noah Jerolman

Sales & Leasing Consultant
Recent Reviews

Mar 20, 2026

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If you are planning to buy an Acura in North Haven, CT ,

If you are planning to buy an Acura in North Haven, CT , I can recommend the best dealer, his name is Noah Jerolman. This guy will help you out in any situation where you might need assistance. He is very calm and level-headed—he doesn't pressure you, gives you time to think, and is also also extremely knowledgeable about his work

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Joseph Farrell

Joseph Farrell

BDC Representative
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    Manny Gonzalez

    Manny Gonzalez

    Sales & Leasing Consultant

    5 Reviews
    JoAnn Gradzik

    JoAnn Gradzik

    Sales & Leasing Consultant

    66 Reviews
    Noah Jerolman

    Noah Jerolman

    Sales & Leasing Consultant

    1 Review
    John Torre

    John Torre

    Sales & Leasing Consultant

    70 Reviews