Staff
Management
Paul Piliero
Service Manager
Kristi Lavacca
General Sales Manager
Brandon Hines
Sales Manager
Paul Burkman
General Manager
Finance
Steve Guerin
Finance Manager
Sales
John Torre
Sales Consultant
Jonathan Escoto
Sales Consultant
JoAnn Gradzik
Sales Consultant
Service
Michael Heath
Service Advisor
Nick Lavacca
Assistant Service Manager
Parts
Manny Lugo
Parts Manager
Michael Heath
Service Advisor
Oct 04, 2022
Very great staff, with an efficient execution on my
Very great staff, with an efficient execution on my service. Great process overall. Thank you.
Oct 04, 2022
Good service workers very polite and effienct waiting
Good service workers very polite and effienct waiting time was quick and easy will be back
Sep 28, 2022
Always receive the best service and care at Acura by
Always receive the best service and care at Acura by Executive. They take the time to listen and make sure to solve the issues I’m facing with my care. If I have a dumb question, they don’t make me feel silly and answer my questions.
Sep 23, 2022
Always efficient and pleasant service.
Always efficient and pleasant service. Itemized list of service and future needs helpful. Great customer service
Sep 23, 2022
I have no complaints with the service I received.
I have no complaints with the service I received.I would recommend Executive to my friends.
Nick Lavacca
Assistant Service Manager
Oct 04, 2022
Good service workers very polite and effienct waiting
Good service workers very polite and effienct waiting time was quick and easy will be back
Oct 01, 2022
Accommodative and Prompt.
Accommodative and Prompt. They took care of me in a timely manner even though I did not have an appointment and solved the problem related to my cars tires. They also gave me a less expensive option
Sep 28, 2022
Love working with Nick in service.
Love working with Nick in service. Honest and helpful and my car has 349,000 miles so far, thus it has been taken good care of by the service department for many years. It's my second car serviced by them and I have been going to them since 2000
Sep 23, 2022
I have no complaints with the service I received.
I have no complaints with the service I received.I would recommend Executive to my friends.
Sep 22, 2022
This was my second time at your dealership and I like it
This was my second time at your dealership and I like it better than the dealership in Milford C.T.
John Torre
Sales Consultant
Oct 03, 2022
John Torre was amazing!
John Torre was amazing! Very professional and helpful. This is the third vehicle I purchased from him!
Sep 10, 2022
Accommodate my request.
Accommodate my request. Very informative about operating the car. Took a great deal of time answering all my questions
Sep 09, 2022
Everyone was very helpful and accommodating.
Everyone was very helpful and accommodating. I am very happy with my purchase of my 2020 Acura MDX. Thank you,
Sep 05, 2022
Nick the service advisor was very helpful professional
Nick the service advisor was very helpful professional attentive to my needs. He help me make the right decision for my car.
Sep 02, 2022
The service pro Michael Heath and Nick who worked
The service pro Michael Heath and Nick who worked together to help solve my car failure. It was finall determined that the battery was at fault.. got a new battery and right now the car is starting ok. Thanks mike and Nick for not giving up until we solved my problem. S.Einhorn
Paul Piliero
Service Manager
Aug 16, 2022
The manager was very professional and informative about
The manager was very professional and informative about what services was needed for my car. Thanks
Aug 12, 2022
Promised and delivered!
Promised and delivered! Paul in service took care of me as soon as I walked in. My car was done on time and for the right price . No xxxxxxxx! Keep up the great work!
Aug 11, 2022
Everyone is is knowledgeable and they communicate it very
Everyone is is knowledgeable and they communicate it very well to the customer. Very pleasant and keep you informed on the situation in your vehicle
Aug 10, 2022
Great service and fast.
Great service and fast. Good communication and was able to clearly tell me the problems with my car and suggestions.
Aug 07, 2022
I received fast service.
I received fast service. Arrived and was told to drive my car into the service area. Car was ready in 45 minutes. Everyone I interacted with was friendly and professional.
Jonathan Escoto
Sales Consultant
Sep 22, 2022
I had a wonderful experience.
I had a wonderful experience. My sales person Jonathan was great. He was very knowledgeable about the vehicle, answered all of my questions and made it a simple buying experience. Brandon the sales manager went above and beyond to make sure I was taken care of. When purchasing your next Acura be sure to visit the team in North Haven. Thanks again from a very happy customer.
Sep 02, 2022
The service pro Michael Heath and Nick who worked
The service pro Michael Heath and Nick who worked together to help solve my car failure. It was finall determined that the battery was at fault.. got a new battery and right now the car is starting ok. Thanks mike and Nick for not giving up until we solved my problem. S.Einhorn
Jun 30, 2022
Detailed oriented.
Detailed oriented. Very attentive to customer needed. Very responsive to questions. Quick response time. Able to negotiate a good deal.
Jun 30, 2022
There’s never a dull moment when it comes down to top
There’s never a dull moment when it comes down to top tier customer service. I’ve purchased 2 cars from this dealership and when the time comes, I’ll be here again for a 3rd. When it comes down to service, everything is always explained in detail. I’ve never had a problem with communication in terms of my vehicle or what’s going on with it. Overall, A+!
Jun 29, 2022
Great to work with and do not push unnecessary work on
Great to work with and do not push unnecessary work on you. Honest and transparent! Process is very efficient and did not have to wait long for my service to be completed.
JoAnn Gradzik
Sales Consultant
Sep 01, 2022
Joann was amazing and I would refer her to any of my
Joann was amazing and I would refer her to any of my friends and family. She was very patient with me and very friendly.
Aug 06, 2022
Great customer service this is my 2nd lease welcoming,
Great customer service this is my 2nd lease welcoming, clean, attentive, and over all always great service
Jun 30, 2022
Mike Heath as always makes our experience so effortless
Mike Heath as always makes our experience so effortless and ensures we are happy with our service. Thank you.
Jun 29, 2022
Very respectful and thorough did a great job with the
Very respectful and thorough did a great job with the maintenance of my car. Thanks
Jun 15, 2022
My sales person Joann absolute dream to work with would
My sales person Joann absolute dream to work with would recommend her to anyone and definitely will be using her for seeable future.. A+ sale person
Kristi Lavacca
General Sales Manager
Sep 22, 2022
I had a wonderful experience.
I had a wonderful experience. My sales person Jonathan was great. He was very knowledgeable about the vehicle, answered all of my questions and made it a simple buying experience. Brandon the sales manager went above and beyond to make sure I was taken care of. When purchasing your next Acura be sure to visit the team in North Haven. Thanks again from a very happy customer.
Sep 10, 2022
Accommodate my request.
Accommodate my request. Very informative about operating the car. Took a great deal of time answering all my questions
Aug 12, 2022
The body shop and service department is the best in
The body shop and service department is the best in Connecticut bar none!!! Nick Lavacca does an extraordinary job!!
Aug 06, 2022
Great customer service this is my 2nd lease welcoming,
Great customer service this is my 2nd lease welcoming, clean, attentive, and over all always great service
Jul 14, 2022
They are always accommodating and very great to work
They are always accommodating and very great to work with! Very satisfied! Highly recommend them
Steve Guerin
Finance Manager
Sep 22, 2022
I had a wonderful experience.
I had a wonderful experience. My sales person Jonathan was great. He was very knowledgeable about the vehicle, answered all of my questions and made it a simple buying experience. Brandon the sales manager went above and beyond to make sure I was taken care of. When purchasing your next Acura be sure to visit the team in North Haven. Thanks again from a very happy customer.
Sep 09, 2022
Everyone was very helpful and accommodating.
Everyone was very helpful and accommodating. I am very happy with my purchase of my 2020 Acura MDX. Thank you,
Aug 09, 2022
Great service.
Great service. Dependable and efficient. Thank you for taking great care of my family's cars!
Jun 30, 2022
Everyone at the dealership was so respectful and kind.
Everyone at the dealership was so respectful and kind. I never felt pressured during any part of the process. I love the support I received and I love my car!
Jun 29, 2022
They are always nice they have a great staff and amazing
They are always nice they have a great staff and amazing selection I have gotten all my acuras from this dealership
Brandon Hines
Sales Manager
Sep 22, 2022
I had a wonderful experience.
I had a wonderful experience. My sales person Jonathan was great. He was very knowledgeable about the vehicle, answered all of my questions and made it a simple buying experience. Brandon the sales manager went above and beyond to make sure I was taken care of. When purchasing your next Acura be sure to visit the team in North Haven. Thanks again from a very happy customer.
Sep 09, 2022
Everyone was very helpful and accommodating.
Everyone was very helpful and accommodating. I am very happy with my purchase of my 2020 Acura MDX. Thank you,
Jun 30, 2022
Detailed oriented.
Detailed oriented. Very attentive to customer needed. Very responsive to questions. Quick response time. Able to negotiate a good deal.
Jun 16, 2022
My 2nd car from Acura by Executive they make the process
My 2nd car from Acura by Executive they make the process so smooth and they got the nicest people. Paul, Manny and Brandon are all good guys and I'm happy to continue to visit them, do my servicing their and refer people. Love my MDX Type S
Jun 15, 2022
My sales person Joann absolute dream to work with would
My sales person Joann absolute dream to work with would recommend her to anyone and definitely will be using her for seeable future.. A+ sale person
Paul Burkman
General Manager
Sep 22, 2022
I had a wonderful experience.
I had a wonderful experience. My sales person Jonathan was great. He was very knowledgeable about the vehicle, answered all of my questions and made it a simple buying experience. Brandon the sales manager went above and beyond to make sure I was taken care of. When purchasing your next Acura be sure to visit the team in North Haven. Thanks again from a very happy customer.
Sep 01, 2022
Joann was amazing and I would refer her to any of my
Joann was amazing and I would refer her to any of my friends and family. She was very patient with me and very friendly.
Aug 07, 2022
I received fast service.
I received fast service. Arrived and was told to drive my car into the service area. Car was ready in 45 minutes. Everyone I interacted with was friendly and professional.
Jun 16, 2022
My 2nd car from Acura by Executive they make the process
My 2nd car from Acura by Executive they make the process so smooth and they got the nicest people. Paul, Manny and Brandon are all good guys and I'm happy to continue to visit them, do my servicing their and refer people. Love my MDX Type S
Manny Lugo
Parts Manager
Aug 30, 2022
Did a great job I think this service was one of the best
Did a great job I think this service was one of the best I’ve experienced
Aug 12, 2022
The body shop and service department is the best in
The body shop and service department is the best in Connecticut bar none!!! Nick Lavacca does an extraordinary job!!
Aug 07, 2022
I received fast service.
I received fast service. Arrived and was told to drive my car into the service area. Car was ready in 45 minutes. Everyone I interacted with was friendly and professional.